Product Introduction
Product Information
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Frequently Asked Questions about foldable motorized wheelchair
Q:Any suppliers selling electric wheelchair,manual wheelchair,Stair climbing wheelchair at ex-works price?
A:YOUHUAN provides several varieties of pricing, such as EXW. If you pick the ex-factory price, then you have to arrange for all deliveries from our warehouse to your last destination. And you'd be liable for all export procedures.
Q:How to go through the electric wheelchair,manual wheelchair,Stair climbing wheelchair customization?
A:If you need to customize electric wheelchair,manual wheelchair,Stair climbing wheelchair, we can help. Firstly, our designers will communicate with you to work out a design that you are satisfied with. Then, after the confirmation of the design, our production team will make pre-production samples. We will not begin production until the pre-production samples are reviewed and approved by the customers. And before delivery, we will do quality inspection and performance testing in-house. If needed, we can entrust the third party to do this job. With professionals, specialist equipment, and advanced technology, we ensure fast and accurate customization.
Q:What about the lead time of electric wheelchair,manual wheelchair,Stair climbing wheelchair from placing a order to delivery?
A:YOUHUAN can provide an estimated time period for you. If you ask for a detailed exact waiting time, please contact us directly. In fact, there are many factors can significantly influence our lead time, such as the order processing period, time for raw material purchase, ending inventory, and scheduled order quantity. To shorten the lead time as much as possible, we ensure a smooth supply chain and trace the flows from us all the way to the freight companies. We will calculate the lead time and provide you with an exact time period before you place the order. Please rest assured that the products will be delivered to you within our appointed time.
Q:Are there services after electric wheelchair,manual wheelchair,Stair climbing wheelchair installation?
A:YOUHUAN provides excellent after-sales support for customers, even after electric wheelchair,manual wheelchair,Stair climbing wheelchair installation. It encompasses a wide array of services that cater to consumers, involving a guarantee, warranty, upgrade or repair service. According to the product being ordered, some support includes an ongoing relationship with the customer throughout the lifecycle of the product, while others are product warranties that are time-limited. Anyway, these after-sales supports are designed to assist our customers in using the product correctly. Adhering to sincere after-sales supports these years have helped us generate repeat customers and ensure customer satisfaction.
Q:How long is delivery time of electric wheelchair,manual wheelchair,Stair climbing wheelchair?
A:The delivery time is guaranteed to be on time. The delivery time here mainly refers to the processing time plus shipping time. In terms of the processing time, YOUHUAN, as a manufacturer with rich experience, is equipped with highly advanced production lines, which ensures the products can be made quickly without compromising the quality. As for the shipping time, we work with reliable freight forwarders to deliver the goods, which can make sure the goods can be delivered to customers safe and sound. Anyway, we promise that customers can get the goods within the designated time.