F.A.Q.
What about the lead time of electric wheelchair，manual wheelchair，Stair climbing wheelchair from placing a order to delivery?
YOUHUAN can provide an estimated time period for you. If you ask for a detailed exact waiting time, please contact us directly. In fact, there are many factors can significantly influence our lead time, such as the order processing period, time for raw material purchase, ending inventory, and scheduled order quantity. To shorten the lead time as much as possible, we ensure a smooth supply chain and trace the flows from us all the way to the freight companies. We will calculate the lead time and provide you with an exact time period before you place the order. Please rest assured that the products will be delivered to you within our appointed time.
How to get electric wheelchair，manual wheelchair，Stair climbing wheelchair quotation?
To request a quote of electric wheelchair，manual wheelchair，Stair climbing wheelchair, please complete the form on "Contact Us" page, and one of our sales associates will contact you as soon as possible. If you want quotation for custom service, make sure to be as detailed as possible with your product description. Your requirements should be very exact from the beginning stages of quote acquisition thus our quote can be accurately fit your conditions. YOUHUAN would give you the best price on condition that both quality and materials meet with your requirements.
How long is delivery time of electric wheelchair，manual wheelchair，Stair climbing wheelchair?
The delivery time is guaranteed to be on time. The delivery time here mainly refers to the processing time plus shipping time. In terms of the processing time, YOUHUAN, as a manufacturer with rich experience, is equipped with highly advanced production lines, which ensures the products can be made quickly without compromising the quality. As for the shipping time, we work with reliable freight forwarders to deliver the goods, which can make sure the goods can be delivered to customers safe and sound. Anyway, we promise that customers can get the goods within the designated time.
Does YOUHUAN provide ODM service?
Yes. YOUHUAN is proud of being a professional ODM service provider. We are staffed with bold and innovative designers including web designers, and graphic designers. They are proficient in different types of graphics software including Adobe Illustrator and Photoshop. It is their creative design works that contribute to our competitiveness in product appearance. In most cases, they are active in putting forward their suggestions on the design of the ODM products. In addition, we are equipped with advanced machines and have mastered updated technologies to achieve a high-precision manufacturing process.
Are there services after electric wheelchair，manual wheelchair，Stair climbing wheelchair installation?
YOUHUAN provides excellent after-sales support for customers, even after electric wheelchair，manual wheelchair，Stair climbing wheelchair installation. It encompasses a wide array of services that cater to consumers, involving a guarantee, warranty, upgrade or repair service. According to the product being ordered, some support includes an ongoing relationship with the customer throughout the lifecycle of the product, while others are product warranties that are time-limited. Anyway, these after-sales supports are designed to assist our customers in using the product correctly. Adhering to sincere after-sales supports these years have helped us generate repeat customers and ensure customer satisfaction.
Can electric wheelchair，manual wheelchair，Stair climbing wheelchair sample charge be refunded if order is placed?
Most electric wheelchair，manual wheelchair，Stair climbing wheelchair sample charge can be refunded if the order is confirmed. Please rest assured that YOUHUAN always gives the maximum benefit to you as we tend to explore long-lasting cooperation with all of our customers in the course of market expansion. Please contact our Customer Service to request a product sample and consult for the sample cost. We will produce our sample with full dedication and efforts, guaranteeing best product quality. Thank you for your interest in YOUHUAN products.
